1. Agreement to Terms
By accessing or using the HeyAutomate website (heyautomate.co.nz) and our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.
2. Our Services
HeyAutomate provides AI-powered automation services for businesses, including but not limited to:
- AI voice agents and chatbots for customer communication.
- Workflow automation and process optimisation.
- Lead nurturing and follow-up automation.
- Free AI Automation Audit assessments.
- Custom automation system design and implementation.
3. Free AI Audit
Our free AI Automation Audit is provided as an informational assessment only. The recommendations generated are based on the information you provide and our automated analysis. They do not constitute professional advice and should not be relied upon as such without further consultation.
The audit report is valued at $399 NZD but is offered at no charge. We reserve the right to modify or discontinue the free audit at any time.
4. Paid Services
For paid automation services, a separate service agreement will be provided outlining the specific scope of work, deliverables, timeline, and pricing. These Terms of Service apply in addition to any project-specific agreements.
Pricing displayed on our website is in New Zealand Dollars (NZD) and is exclusive of GST unless otherwise stated. Prices are subject to change without notice, but changes will not affect confirmed engagements.
5. Intellectual Property
All content on this website — including text, graphics, logos, design, and code — is the property of HeyAutomate and is protected by New Zealand and international copyright laws.
For custom automation systems built for clients: upon full payment, the client receives a licence to use the delivered system. Proprietary frameworks, templates, and reusable components remain the intellectual property of HeyAutomate.
6. User Responsibilities
When using our website and services, you agree to:
- Provide accurate and truthful information in forms and assessments.
- Not use our services for any unlawful purpose.
- Not attempt to interfere with the proper operation of our website.
- Not submit spam, automated requests, or malicious content through our forms.
7. AI-Generated Content
Our website features AI-powered tools including voice agents, chat assistants, and automated audit reports. While we strive for accuracy, AI-generated content may occasionally contain errors or inaccuracies. AI interactions are not a substitute for professional consultation.
8. Limitation of Liability
To the maximum extent permitted by New Zealand law, HeyAutomate shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.
Nothing in these terms limits or excludes liability that cannot be limited or excluded under the Consumer Guarantees Act 1993 or other applicable New Zealand legislation.
9. Governing Law
These terms are governed by and construed in accordance with the laws of New Zealand. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the New Zealand courts.
10. Changes to These Terms
We reserve the right to update these terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes are posted constitutes acceptance of the revised terms.
11. Contact
For questions about these terms, please contact us:
Email: jamie@heyautomate.co.nz
Phone: +64 21 081 07216
Website: heyautomate.co.nz